Recent Posts

John E. Karlin, Father of Usability

5 minute read

As you might be aware now, I am keenly interested in Human Factors. Yet, even I admit I didn't know who John E. Karlin was until I read this 2013 article ab...

Human Factors Primer

4 minute read

In my last post, I wrote about the importance of usability in traffic intersection design and how this fits nicely into producing good quality documentation....

The iClay

4 minute read

Did you know technical writing may have had its origin in the ancient city of Babylon! Well, not really! But ... you never know ...